1. Home
  2. FAQ
FAQ

Re77 FAQ — All Your Questions Answered

You may have questions at any point while using re77 — from registration all the way through to withdrawals. You'll find detailed answers to everything in one place.

50+
Answer
In Bengali
Written in plain language
24/7
Live Support

Search Questions

e.g. How do I claim a bonus? How long does a withdrawal take?

Frequently Asked Questions

All Questions Account Bonus Withdrawal Gaming Security App

Re77 FAQ — What Topics Are Covered?

All questions are answered below across six main categories

Account & Registration

Everything you need to know about creating an account, logging in, and updating your profile on re77.

Bonuses & Promotions

Learn more about the Welcome Bonus, cashback, reload offers, and VIP rewards.

Deposits & Withdrawals

Learn about all payment methods including bKash, Nagad, and Rocket, plus withdrawal timeframes.

Gaming & Betting

Answers to general questions about casino games, Sports Betting, bingo, and live games.

Security & Privacy

Answers to questions about account security, data privacy, and responsible gaming.

Re77 App

Answers to common questions about Android APK downloads, installation, and mobile gaming.

re77 FAQ — Why Should You Read This?

The re77 FAQ page is built with Bangladeshi players in mind. Thousands of people join re77 every day, and they naturally have questions — how to register, how to claim bonuses, how long withdrawals take. This re77 FAQ page answers all of that in plain, straightforward language.

New users should start with the "Account & Registration" section. If you're already a member, go straight to the section relevant to your question. Every re77 FAQ answer is concise and to the point — no filler.

Keep in mind: If you can't find what you're looking for on this FAQ page, reach out to re77's 24/7 live chat support. Our team is always ready to assist you.

Account & Registration

Opening an account on re77 is quick and easy. On the registration page enter your mobile number or email, set a strong password, and verify with an OTP. Your account will be active in just 2 minutes. You'll also be eligible for a 150% welcome bonus on registration.
  • You can register with either a mobile number or an email address.
  • You must be 18 years of age or older.
  • Only one account can be registered per mobile number.

First, make sure you've entered your mobile number or email correctly. If you've forgotten your password, Login Page click "Forgot Password?" and set a new password using OTP. Repeated failed attempts may temporarily lock your account — contact support if that happens.

No. Under re77's terms, each person is allowed only one account. Creating multiple accounts using the same mobile number, device, or bank account may result in all accounts being closed and any funds held being forfeited.

Yes, you can update most of your information yourself. However, changing your mobile number or email may require assistance from Support. For major changes, identity verification may be needed for security purposes.

Not required for casual gaming or small transactions. However, KYC verification may be needed for larger withdrawals. Simply upload a photo of your National ID or passport to complete the process.

Bonuses & Promotions

Registration after registering, your first deposit will automatically earn you a 150% bonus, credited directly to your account. For example, deposit 1,000 BDT and receive 1,500 BDT in bonus funds — giving you a total balance of 2,500 BDT. The first deposit must be made within 7 days of registration to qualify.
Tip: Wagering requirements apply to bonuses. For details, Terms & Conditions See on page.

A fixed percentage of your total weekly losses is returned to you as cashback. The higher your VIP level, the higher the cashback rate. Regular members start at 5%, while VIP members can receive up to 20%.

re77 offers reload bonuses regularly, though not on a daily basis. These promotions typically run weekly or on special occasions. Check the "Promotions" tab on your dashboard to see what's currently available, and log in regularly so you don't miss new offers.

Not directly, as a rule. Bonuses come with wagering requirements — meaning you need to place a certain amount in bets before the bonus funds convert to real balance. For example, a 1,000 BDT bonus with a 10x wagering requirement means you must wager 10,000 BDT. Full terms are listed alongside each offer.

re77's In the VIP Program Earn points by playing regularly. Levels range from Bronze all the way up to Diamond — the higher your level, the better the bonuses. VIP members receive birthday bonuses, exclusive tournament access, and a dedicated personal account manager.

Deposits & Withdrawals

re77 supports all major mobile banking methods in Bangladesh:
  • bKash — Most popular & fastest
  • Nagad — 24/7 processing
  • Rocket — Dutch-Bangla Mobile Banking
  • Bank Transfer — For large-value transactions
For more details, Withdrawal Page See here.

bKash and Nagad transfers typically arrive within 15 minutes to 2 hours. Bank transfers may take 1–2 business days. Your first withdrawal may take a bit longer due to verification. Once verified, future withdrawals will be processed faster.

The standard minimum withdrawal is 500 BDT and the maximum is 50,000 BDT per day. Higher limits apply for VIP members. Exact limits may vary by payment method — On the Withdrawal Page View details.

Wait 2–3 hours first. If the funds still haven't arrived, check your withdrawal history in the dashboard. If the status shows "Pending", contact support with your transaction ID. In most cases, withdrawals are held up due to incomplete verification or unmet bonus requirements.

Your balance usually updates within 1–5 minutes. If it's delayed, refresh the page. If it still hasn't appeared after 15 minutes, contact support with your transaction reference number. Keep a screenshot of the SMS confirmation from your mobile banking — it may come in handy.

Gaming & Betting

re77 has an extensive gaming library. The main categories are:
  • Casino: Slots, roulette, blackjack, baccarat, and Live Dealer games.
  • Sports Betting: Bet on all major sports worldwide — cricket, football, tennis, badminton, and more.
  • Bingo: Fun bingo games with the chance to win big prizes.
  • Win: Special tournaments and leaderboard challenges.

Yes. All games on re77 use certified RNG (Random Number Generator) technology, meaning every game outcome is completely random and unbiased. Third-party auditors regularly verify the fairness of our games. Live Dealer games are streamed in real time, leaving no room for manipulation.

Sports Betting The Sports Betting section covers cricket (IPL, BPL, World Cup), football (EPL, La Liga, Champions League), tennis, badminton, kabaddi, and more. Betting on local Bangladeshi sports is also available. With live betting, you can place bets while the game is in progress.

re77's servers automatically save your game progress. Once your connection is restored, simply log back in and pick up right where you left off. For slots, the outcome of any incomplete spin is recorded on the server. If you experience any issues, contact support with your transaction ID.

Security & Privacy

Yes. re77 uses 256-bit SSL encryption, ensuring bank-grade security. Your personal information, payment data, and gaming history are stored in fully encrypted form. Your data is never sold or shared with third parties. Learn more Privacy Policy See here.

After logging in, go to "Account Settings" → "Security" → "Two-Factor Authentication" and enable it. You'll receive an OTP on your mobile every time you log in. With 2FA enabled, no one can access your account even if they know your password. This feature is highly recommended for all members.

Change your password immediately and notify Support. re77 tracks your login history and devices — if a login occurs from an unrecognized device, you'll receive an email/SMS notification. If you're concerned, you can request a temporary account lock.
Warning: re77 will never ask for your password or OTP by phone or email. If you receive such a request, it is a scam.

re77 supports responsible gaming. You can set daily or weekly deposit limits, take a self-exclusion break, or permanently close your account — all from your dashboard. For more details, Responsible Gaming View page.

Re77 App

re77 App — Direct Download App Page to download. Android users can download and install the APK file directly. Before installing, enable "Install from unknown sources" in your phone settings. iOS users can access the re77 website through a mobile browser — the experience is the same.
Note: The app is completely free — no charges for downloading.

Yes. The re77 app offers everything available on the website — playing games, claiming bonuses, deposits and withdrawals, and Live Chat support. The app also loads faster and keeps you updated on new offers via push notifications.

Start by restarting your phone. If the app still won't open, delete the old APK and download a fresh copy. Android 6 or older may cause issues — consider updating your OS. If problems persist, contact support with your phone model and Android version.

No, automatic updates are not available since the app is not on the Google Play Store. When a new update is released, you'll see a notification when you open the app. At that point, App Page to download and install the latest version. You can install the new version without uninstalling the old app first.

Still have questions?

If your question isn't answered here, our 24/7 live chat support team is ready to help. Support is available in Bengali.

Live Chat Active 24/7 Bengali Support
Table of Contents
Account & Registration Bonuses & Promotions Deposits & Withdrawals Gaming & Betting Security & Privacy re77 App
Quick Info
Support: 24/7 Live Chat
Withdrawal Time: 15 minutes – 2 hours
Welcome Bonus: 150%
Security: 256-bit SSL
App: Android APK — Free Download
Security Guarantee
SSL Secured Licensed Hide Details 2FA Security Fair Play 24/7 Support
Useful Links
About Us Terms & Conditions Privacy Policy Responsible Gaming VIP Program Withdrawal Guide
Contact Us

Support Email:

[email protected]

Responses are typically sent within 1–3 hours.

Get Started Now

Join re77 — Get Started Today

Sign up, claim your 150% welcome bonus, and enjoy the best gaming experience in Bangladesh. Create your account in just 2 minutes.

Register Now Log In App Download
150%
Welcome Bonus
Quick
Withdrawal
24/7
Support
বাংলা